Change of mind
Final change-of-mind rules need client approval before launch. Keep products unworn, unwashed and with original packaging.
Returns
Returns
This placeholder policy keeps the website navigable while the client confirms the final returns and exchange rules.
Faulty items
Faulty item requests should include the order number, photos and a short description so the team can review quickly.
Exchanges
Exchange availability depends on stock remaining in the requested size or colour.